Welcome to Our Store
1 . All dresses are made-to -order. when you select Standard Size, please reference our size chart. You also can give us your exact measurements.
2. As an honest Seller, all the dresses we made in 90% ~ 95% similarity with the original picture EXCEPT our real images. If you want 100% exactly same, please forgive. No two exactly same leaves in the world. We can not guarantee, so please do not place the order if you still insist 100% similarity. Thanks for your understanding.
3. The price is only for the dress, not include any accessories such as gloves, jacket, veil and petticoat. If you want accessories, please contact us
4. Affected by many factors, such as lighting, photo angles, digital photo processing, or even a different display resolution, there will be a certain color, can not be avoided, not quality problem. Hope you can understand.
5. If we have real images for our dresses, we must attach them under photos show part, you can reference our real images to decide whether you want to buy it. Also, if you have questions for our image, please feel free to contact us.)
If you want to custom made, Please let us know :
1. Bust =_______inches or______ cm
2. Waist =_______inches or______ cm
3. Hips =_______inches or______ cm
4. Shoulder to waist =_______inches or______ cm
5. Waist to floor without shoes =_______inches or______ cm
6. Shoulder to floor without shoes =_______inches or______ cm
7. Height =_______inches or______ cmfrom the top of head to floor without shoes)
8. Shoes/Heels Height=_______inches or______ cm( which you will wear to match this dress)
9. Dress color =___ (Any color choose or picture show color)
1.Orders canceled within 24 hours of payment confirmation.There will be eligible for a full refund.
2.Orders canceled after 3 days of payment confirmation will be eligible for a partial refund consisting of the full shipping cost and 70% of the product purchase price.
3.Once your order has been shipped, it can no longer be canceled. Please understand.
*Return & Refund Policy*
Sizing Issues : As all of our dresses are hand-sewn and custom tailored, the finished gown may vary by approximately 1-3cm in either direction of the specified measurements.
Dress is the size you ordered but does not fit:
-- you may go to a local tailor to have the dress resized (at your own cost).
-- you may use our modification service to resize your dress. Contact us, we can fix it for you free with 5 days, buyer pays all the shipping fee.
Please be aware that if your order specifications differ too greatly from the final sizing request, resizing may not be possible. But we still will give you a good price if you want a new one.
Details for return to refund
1) Products in 7days (from the date products were received) can be returned and refunded.
2) When you making a return, please include a note with your name, address, and order number, a brief explanation of the reason for the return. Please indicate if you prefer an exchange or refund.
3) Shipping and handling is non-refundable.
1) We do our best to make your online purchase as pleasant as possible, if you have any concerns please do not hesitate to contact us as we truly want every customer to be a satisfied customer!!!
2) It would be highly appreciated if you could leave us a positive feedback, which will be a great encouragement for us!!!